Welcome To

Northeast Knox

Utility District

Our Mission

Serving Northeast Knox residents since 1959, Northeast Knox Utility District is located on the north side of the Holston River, northeast of the corporate boundary of the City of Knoxville. Incorporated in 1955 and in service since 1959, the District has obtained water since its inception from the Holston River. The district’s surface water is treated at the filtration plant, which originally had a capacity of 1.5 million gallons per day. Water was distributed to 100 initial customers over a service area of approximately 40 square miles. Today Northeast Knox Utility District is able to treat 6,912,000 gallons per day with a total service area of 65 square miles. Our goals are to meet the immediate needs of our customers and provide planning to ensure that future needs will be met while maintaining comparable fees and rates that will ensure the financial integrity of our system.

District Board Meeting

NEKUD Board of Commissioners meeting will be September 30, 2025, 8:30 AM at our office, located at 7214 Washington Pike.

 

Worker

Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!

Frequently asked questions

Pay Online or Over the Phone

We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (855) 511-2226.