Payment Options

Attention All Customers:

To ensure your bill reaches you in a timely manner please contact our customer service staff at (865) 687 - 5345, to update your mailing address and phone number.



Welcome to the Northeast Knox Utility District's online Customer Service Center for your utility account. Paying your monthly bill is easy! To make paying your bill as convenient as possible, the Northeast Knox Utility District offers a number of different payment options:



Online  

Click here to create an account and start making payments online. ***Online payments must be made by close of business day on the day before cutoffs are due to start. Any payments made past the close of business day may result in the account being disconnected.

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Phone

Toll Free: 1-855-511-2226  (Have your account number ready!)

Northeast Knox Utility District has installed an Interactive Voice Response System (IVR).  This system provides audio menu prompts to the customer and will receive touch tone and/or spoken responses from the caller. Through prompt/response interaction, the IVR system collects the information necessary to process your payment securely.  Customers may also check the balance due on their account.

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Automatic Direct Debit

Saves Time No Postage No Late Charges No Cut-Offs

Pay your bill automatically each month by direct debit to your checking account. Click here for more information and instructions on how to register.



Mail

Mail full payment of the amount due along with your payment stub to the address indicated below. A courtesy envelope is enclosed with your monthly bill for you convenience. Please make your check or money order payable to the Northeast Knox Utility District include the payment stub and write your account number on the face of the check/money order. DO NOT SEND CASH.

Northeast Knox Utility District
7214 Washington Pike
Corryton, TN 37721



In Person

You may pay your bill in person at the above address between 8:00 a.m. and 4:30 p.m.



"Drive Thru" Window

Our drive thru window is located on the east side of the building and open between 8:00 a.m. and 4:30 p.m.



Night Drop Box

A payment drop box for "after hours" payments is located on the East side of the building, next to the "drive thru" window.  You must include the payment stub portion of your bill along with a check or money order when using the night drop box. DO NOT PUT CASH IN NIGHT DROP BOX.